This internal website is strictly for UCSF employees, please do not share this information with non-UCSF individuals. Please refer them to our public website at: healthriskmanagement.ucsf.edu
Per UCSF’s 'Discontinuation of Care' and 'Management of Disruptive Behavior' policies, in most situations verbal and written advisements are utilized as part of the process leading up to possible discontinuation of care for patients who exhibit problematic behavior such as verbal abuse and noncompliance. The workflows for addressing disruptive patient behavior are found in Appendix A (inpatient) and Appendix B (outpatient) of UCSF’s Management of Behavior that Disrupts the Environment of Care policy
You must send a draft of any advisement or discontinuation of care letter to [email protected] for review and approval before sending to patient.
FAQs for Management of Disruptive Patient Behavior
Patient Advisement Toolkit & De-Escalation Videos
Patient Advisements and Discontinuation of Care Letter Templates
If you have any questions, please contact UCSF Health Risk Management at (415) 353-1842 opt 5 or email us at [email protected]. Our office hours are Monday through Friday, 7:30am to 5:00pm PST.